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Purple Bear
Need help with an order, download or embroidery design? Send us a message and we’ll get back to you as soon as we can
We'd Love to Hear From You
Whether you have a question about one of our embroidery designs, need help with a download or order, or simply want to say hello, we're here to help.
Complete the form below and we'll get back to you as soon as we can.
Having trouble downloading your designs?
We're happy to help if you're experiencing download issues.
Question about a recent purchase?
Let us know your order number and we'll look into it for you.
Need something else?
Whether it's feedback, a suggestion or a general question, we'd love to hear from you..
Need a Hand?
Whether you've got a question about a design, need help with a download, or simply want to say hello, we'd love to hear from you.
Become Part of the Purple Bear Family
Join thousands of friendly machine embroiderers sharing ideas, inspiration, finished projects, exclusive offers and the occasional free design.
We'd love to see what you're creating.
